Mercure Nairobi Upper Hill - Nairobi
Imagine waking up to the roar of lions in Maasai Mara, strolling white sands at Diani Beach, or sailing Lake Naivasha at sunset. Kenya offers unmatched contrasts: vibrant Nairobi nightlife, Kilimanjaro’s snow-capped horizon, Amboseli’s elephants, and Tsavo’s endless savannas. Every journey unveils stories of culture, adventure, and nature. From luxury resorts to eco-lodges, your perfect escape awaits. Book your stay now and let Kenya’s spirit embrace you in unforgettable ways.
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Mercure Nairobi Upper Hill
Nairobi Kenya Road, Upper Hill
No. of rooms
44
WiFi
Parking
Meals
facilities
Playground
We speak
AR FR SW
8.6/10
No. of rooms
44
WiFi
Parking
Meals
facilities
Playground
We speak
AR FR SW
8.6/10
Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests needs." Mr Gerard MOUTOU, Hotel Manager.
Mercure Nairobi Upper Hill is located in the financial district, surrounded by banks, international corporate companies, and Embassies and in close proximity to the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all-day dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, and conferences for small to large groups.
Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect for enjoying a Kenyan safari or business trip. Discover Nairobi National Park, just 24 min from the Hotel.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Superior King Room. This room features a minibar, soundproofing and air conditioning. ;
King Room. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Guest accommodation is disinfected between stays
Designated smoking area
Outdoor furniture
Tour desk
Cashless payment available
Luggage storage
Bar
Linens, towels and laundry washed in accordance with local authority guidelines
Kid-friendly buffet
Facilities for disabled guests
Dry cleaningadditional charge
Laundryadditional charge
Non-smoking rooms
Face masks for guests available
Soundproof rooms
24-hour security
Free parking
Access to health care professionals
Food can be delivered to guest accommodation
Invoice provided
Fire extinguishers
Kid mealsadditional charge
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
First aid kit available
Kids' outdoor play equipment
Snack bar
Higher level toilet
Shuttle service
Parking garage
Lift
Room service
Lower bathroom sink
Property is cleaned by professional cleaning companies
Fax/photocopyingadditional charge
Currency exchange
Safety deposit box
Internet services
Airport shuttle
WiFi
Thermometers for guests provided by property
Non-smoking throughout
Airport drop offadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Emergency cord in bathroom
Sun terrace
Packed lunches
Fruitsadditional charge
Physical distancing in dining areas
Wine/champagneadditional charge
Security alarm
Concierge service
Restaurant
Special diet menus (on request)
Guests have the option to cancel any cleaning services for their accommodation during their stay
Toilet with grab rails
Airport shuttle (additional charge)
Airport pick upadditional charge
Visual aids: Braille
Shared lounge/TV area
Guest accommodation sealed after cleaning
Air conditioning
Physical distancing rules followed
Fitness centre
CCTV outside property
Parking
Key card access
CCTV in common areas
Staff follow all safety protocols as directed by local authorities
Board games/puzzles
Game drivesadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Smoke alarms
Auditory guidance
Breakfast takeaway containers
Delivered food is securely covered
Coffee house on site
Cooking classadditional charge
WiFi available in all areas
Process in place to check health of guests
Business centreadditional charge
Trouser pressadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Meeting/banquet facilitiesadditional charge
Hand sanitizer in guest accommodation and key areas
Accessible parking
Free WiFi
24-hour front desk
Daily housekeeping
Ironing serviceadditional charge
Wheelchair accessible
Parking on site
